Help and Support

For account, privacy, subscription, community-safety, or technical issues, email support@adeluna.net. Include the username, device/iOS version, and reproduction steps. Never send a password, verification code, or full payment information.

Use Report from a post, story, or comment menu and Report / Block from an account profile. Reports enter the moderation queue, where safety risks are prioritized. If needed, contact support with a screenshot, username, and short explanation. Contact local emergency services for immediate physical danger.

Edit profile details in the app, delete your own posts/stories, and permanently remove the account through Settings → Delete My Account. Send access, correction, copy, or deletion requests to support. See the Privacy Policy for details.

Restore purchases from the restore control on the Membership screen. Manage or cancel an Apple subscription in Apple subscription settings. Deleting the account or app does not automatically cancel a subscription. Apple decides refund requests.

For an appeal, provide the username, content ID/link, and why the decision appears incorrect. For technical help, include app version, device model, iOS version, approximate time, and reproduction steps; do not send sensitive images or credentials.